FAQs

There are various ways to reach out to us. We are contactable mainly through email, whatsapp, phone call and meet up!

Email Enquiry:
We will respond to email within 12 working hours (normally within 1 – 3 hours during office hours)
Email: hugoteoh126@gmail.com
Office Hours: 9.00am – 5.00pm Mon to Fri

Meet-ups:
Free consultation at our office is available during office hours. Simply call / whatsapp / email us for an appointment! For meet up outside of our office or out of office hours, it will be chargeable at RM50 per trip within Klang Valley
Office address: No 27, Jalan Penaga 11, Bandar Botanic, 42000 Klang, Selangor, Malaysia.
Office Hours: 9.00am – 5.00pm, Mon to Fri

Call / Whatsapp:
Mobile: +6010-905 2245

Follow the 6 simple steps to engage our service for your event!
-Contact us
-Tell us your requirements & event details
-Received quotation from us within 12 hours
-Make 50% deposit payment
-Receive our confirmation
-Sit back and relax, it’s all taken care of by us!

-All of our price rates are strictly fixed and non-negotiable.

-Yes, of course! But transportation and accommodation surcharge is applicable for outstation or oversea event depend on location.

The following are the rate guide for transportation charges for other states outside Klang Valley:

Genting Area – Rm 300++

Cameron Highlands – Rm700++

Nilai RM 150++

Seremban RM 250++

Ipoh RM 500++

Penang RM650++

Port Dickson RM 300++

Melaka RM 350++

Alor Setar RM 800++

Taiping RM 550++

Tanjung Malim RM 300++

Muar RM 450++

Batu Pahat RM 550++

Johor RM 650++

Accommodation charges – Rm150/room (2pax) per night.

All prices above are for references only and subject to change, please contact our booking advisor for a customized quote.  

Both methods are acceptable, BUT Direct Client are always encouraged to  engage Gigsmore via their Events Agency who is managing their Event.

Your Events Agency acts as a filter, attending to your question and queries relating to Gigsmore and also attending to Gigsmore’s technical needs and other requirements.

-Not necessarily. Gigsmore practices a fixed rate for Direct Clients and a fixed rate for Event Agencies.

-You can always get in touch with us directly.

-We always offer a fixed rate for Direct Clients and a fixed rate for Event Agencies. Kindly contact our booking advisor.

-You can get in touch with us, via Phone Call, Email or Whatsapp

-Gigsmore only work on first come, first served basis.

-No, all enquiries are regarded as a pending enquiry, until you signed us the quotation & make 50% deposit for booking and we reverts to inform that the date has been locked in to you for your event.

-Confirmations can only be communicated via Email / Whatsapp
-An engagement is only deemed conclusive when Gigsmore reverts via Email/Whatsapp to inform that the said date has been locked in to you.

-All other forms of communication will not be taken into record.